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Faq

Order
  • How to place an order

    Your order is summarized in your shopping cart throughout the visit of our website.
    To validate your order, please click on your shopping cart and place your order

  • Use a giftcard or a promotional code

    You can use your giftcard for any purchase in our phisical stores by providing your unique code to our salesman in the shop.
    Online, you just need to fill in the appropriate box « use a giftcard » in your shopping cart when finalising the purchasing process.

  • Order delivery

    Our sign-on-receipt parcels are shipped to the specified adress in your transaction order.
    Please make sure to be able to receipt the parcel, in case of absence, a delivery notification will be left in your mailbox and the parcel will be placed to the closest post office.
    We wish to warn you that your phone number is essential for the success of the delivery .
     

  • Availabitily in stores

    You are able to view if an item is available in one of our stores clicking on the product you would like to get and on the tab « see store availability »