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Faq

Delivery
  • Delivery times

    Our shoes are dispatched the same business day of the request for any order placed before 11.30 AM from Monday to friday

  • Delivery cost

    Colissimo : Sign-on-receipt delivery : 6Euros (Colissimo France services which assures 3 to 5 business days delivery time

    Chronopost EXPRESS Sign-on-receipt delivery : 15 euros (Home delivery within 24 hours if your order is placed before 11.30 AM

    Delivery to paire & fils store in Paris: Free ( Delivery is made directly to the selected store within 48hours

    Point-relais delevery : 3 euros (You can choose your nearest point relais delivery when you confirm your order. 3 to 5 working days once your order has been dispatched

  • Tracking your order

    You can track the delivery of your parcel in your customer area

    My account -> My orders -> order tracking -> colissimo number

  • customs duties

    If the country of delivery is not part of the European Union, customs duties will be charged to the recipient. Paire & Fils has no control over these charges, which are the sole responsibility of the customer.

  • Delivery at store

    You can have your order delivered free of charge in-store by selecting the in-store delivery option at the time of purchase.

    Once the pair is available, you'll receive an email from the boutique confirming the pair's availability.